The Insurance Underwriting Operations Analyst is a key member of the Insurance Team that will provide support to the Operations and Compliance division in its support of the broader Fetch teams' initiatives. This role is a good fit for you if you have underwriting experience and are interested in the operations areas of Insurance. This role will leverage your communication and collaboration skills, your desire to learn all areas of Insurance Operations, Underwriting, and Compliance, and your service-focused mindset to support cross-functional teams.

What You’ll Do:

• Research and develop underwriting guidelines and processes for newly designed products and policy enhancements. 
• Support the SVP UW Ops with cross-functional and Insurance Team initiatives. 
• Support and provide Insurance team alignment on the business requirement design for new and/or updated initiatives
• Participate and provide support in knowledge transfer sessions between Insurance Ops and the front-line service training staff on upcoming product changes and SOP opportunities. 
• Participate in testing and auditing of new features and product releases. 
• Proactively identify process improvement opportunities, make compliant recommendations for enhanced processes, and provide cross-functional support in the implementation of enhanced processes 
• Support the SVP UW Ops with Carrier requests as needed. 

About You:

• Bachelor’s degree preferred, and/or 5+ years of experience in the P&C insurance industry
• 2-3 Years of experience in Underwriting. Portfolio Underwriting or Portfolio Management is a plus
• Pet Insurance and/or Insurtech experience is a plus 
• Intellectually curious with a desire to learn and improve processes
• Ability to effectively collaborate with cross-functional teams and stakeholders at all levels
• Ability to independently analyze and resolve complex issues 
• Ability to research topics, organize information, and clearly communicate findings

As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally.

Not just pets, we want our employees to live their best lives, too — here at Fetch, you will have:

• 401k matching 
• Personal paid time off - 20 days accrued annually, 9 holidays, 1 floating holiday 
• One additional day of PTO is added each year on your anniversary with the company, for a maximum of 30 days
• Volunteering - eligible to earn up to 8 floating holiday hours per calendar year 
• Educational Assistance Programs 
• Department incentive perks 
• Fetch Pet Insurance discount - 50% off, up to $1000 savings/year

If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect! Join us at Fetch, where we help pets live their best lives and empower our employees to live theirs.

—ABOUT FETCH—

Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 300+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada) and we currently provide security to over 500,000 pet parents. 

We don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal-opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.